Practical support for complex housing and sales challenges
Every commission begins with the outcome you need. SHC can provide an independent review, lead a defined project, work alongside your existing team, or step into an interim leadership role. Advice is evidence-led, proportionate and designed to be implemented.
Sales strategy and performance review
Review sales pipeline, reservations, exchanges, completions, fall-throughs, stock ageing, forecasts, governance and team structure.
Scheme turnaround and intervention
Diagnose underperformance across proposition, pricing, marketing, customer journey, agent performance, incentives, legal progress and handover readiness.
Pricing and competitor analysis
Test values and buyer affordability against the local market, competing developments, absorption, incentives and tenure alternatives.
Customer journey and process improvement
Map the customer experience from first enquiry to completion and aftercare, addressing delay, duplication, unclear ownership and system limitations.
Asset disposal strategy
Review assets, routes to market, valuation, tenure, planning, legal and governance considerations to support timely, defensible decisions.
Interim leadership and mentoring
Provide senior cover, stabilise delivery, lead change, strengthen teams and maintain clear executive and board reporting.
Executive and board support
Independent challenge and concise evidence for investment, sales, tenure, customer and performance decisions.
Four steps from first conversation to delivery
Confidential initial discussion
To define the issue and desired outcome.
Focused review
Of the relevant information, stakeholders and risks.
Written scope
With deliverables, timetable, responsibilities and fee.
Recommendations & handover
Clear actions, proportionate governance and implementation support where required.
How commissions are priced
Pricing is not published, because every commission is scoped around the outcome, urgency and level of involvement required. A short discovery call leads to a written scope, deliverables, timetable and fee – so you know exactly what you're agreeing to before anything is committed.
Not sure which service fits your situation?
Tell us what's happening and we'll suggest the most proportionate next step – whether that's a rapid review, a defined project or a longer retained arrangement.